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In most cases, this is a result of your account reaching its disk quota. Quotas are designed to dissallow more data to be written to the account than is allocated in your respective account level. If you have reached your quota, email sent to you will be ...
My account was just moved from a former server to a NetSonic Control Panel server and now I can not check my email or I cannot send email. What do I do? With the migration of your account from another server, there are a few small changes that nee...
If you are a NetSonic shared hosting client without a control panel, you can request to be migrated to a control panel account. The control panel accounts will provide benefits to you and your users with the ability to view your site's disk usage, create ...
When you configure your ftp client and your site resides on one of our shared servers that has the Ensim control panel, your login must be in the format username@domain.com - if you just use the username, you will get a login failure.
For those familiar with the Ensim control panel, who have been migrated to a Plesk platform, you will have noticed a change in the logins required to FTP into your site. Under Ensim, you would use the full username in email address format. With Plesk, ...
The former Ensim control panel had used Squirrelmail as the webmail interface and was acessible through an URL like - http://yourdomain.com/squirrelmail ..for those users who have been migrated from Ensim to Plesk, the new webmail URL will be - htt...
Under Ensim, your domain control panel was located at an URL like - http://yourdomain.com/admin ..after your migration to a Plesk control panel, your new admin URL will be - https://yourdomain.com:8443 You will now log into your Plesk panel with your ...
A detailed explanation of the use and configuration of SPF records can be found here: http://en.wikipedia.org/wiki/Sender_Policy_Framework
This link to a microsoft KB article will provide a video pertaining to configuring your email client - Outlook in this case - to retrieve mail from your servers located at Netsonic. http://support.microsoft.com/kb/287532 [1] You will need to know...
After a migration from an Ensim server to a Plesk server, you may find the Horde webmail interface is very slow. If you find this to be the case, simply reset the email account password and that should solve the issue. [1] Links: ------ [1] htt...
For a simple step by step configuration of the Thunderbird email client for checking your mail via imap, simply watch this short tutorial. Notes: In the email address, use your email address. If prompted with an SSL warning, simply accept the ...
The default setup of the webmail interface Horde keeps the deleted mail in your box, striking a line thru the deleted messages. If you want to delete the mail and move it to the trash box on delete, simply follow the steps below in this quick and simpl...