Netsonic SUPPORT

RSS Feed
Knowledgebase: General Email Issues
     
If your email is bouncing with a message similar to - ----- The following addresses had permanent fatal errors ----- (reason: 550 IP xxx.xxx.xx.xxx in sbl-xbl.spamhaus.org : Access Denied, please see http://www.spamhaus.org) (reason: 554 Servi...
If you receive an occasional email that you know you sent to a remote email address being bounced back with a message similar to - -----Original Message----- From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@somedomain.net] Sent: Tuesday, October 1...
The AntiSpam interface has many powerful features to search through a very large database. With only a couple queries as outlined below, you will become familiar with these commands and be able to manage your filtered mail like a pro! Working with the ...
As with any server-based antispam service, the spammers can and occasionally do circumvent email scanning by sending direct to the server your site is hosted. This can be identified by the absence of the "X-Spam-Status" flag in your email headers. Please ...
* To further reduce spam as well as other attackers, we can firewall your SMTP port to only listen to our antispam servers This will reject those messages that were directed around the antispam service + ..this would be w...
Please Note: if you forward your email from a dedicated server or shared hosting account to an offsite provider such as AOL, RoadRunner, Earthlink, etc., you must be aware of a potential issue. When forwarding email to an offsite network, you must be care...
If your email is being rejected when you try sending from your PC, check that the IP allocated to you by your ISP is spam blocked or not. Point your browser to - http://www.netsonic.net/rblcheck.php ..the page will check against the four most popul...
If your ISP blocks port 25, you can tell that this is happening by not being able to send email while at the same time, you can browse your site. Point your browser to this Helpdesk article - http://helpdesk.netsonic.net/support/index.php?_m=knowledge...
Using the Microsoft Outlook Personal Folders Backup tool... Microsoft has a good write up for Microsoft Office Outlook® 2003 and Microsoft Outlook® 2002 which can be found by clicking this link - http://office.microsoft.com/en-us/outlook/HA0108753...
Commonly, among the large cable providers as well as hotels, you will find that you are unable to send email. This is due to the fact that the provider is blocking SMTP outbound to any server but the ISPs mail server. This is done to prevent or minimize t...
Spammers constantly change their tactics to get the most spam through as possible. One common way, is to send email direct to the server that they see your website is hosted on. They can be relatively assured that this is also where your email is hosted. ...
If you need to tighten up the email that your Sendmail server accepts, use the following spamhaus.org RBL checker in your Sendmail config today. Add this entire section after the "SBasic_check_relay" section in your /etc/mail/sendmail.cf file. It's ...
If you are getting emails bounced back with errors similar to - ----- The following addresses had permanent fatal errors ----- (reason: 554 5.7.1 Service unavailable; Client host [xxx.xxx.xxx.140] blocked using b.barracudacentral.org; http://www...
For example, you host a client site on your FreeBSD DirectAdmin server but they have their own mail server offsite at their office. As with any control panel, when you setup a new site, it will try and configure everything so it can be hosted on your serv...
If after a Plesk upgrade, you receive an error similar to the below when sending mail via Plesk webmail, specifically using the Horde client, simply edit the Horde config file and change the mailer type - $conf['mailer']['type'] = 'sendmail'; to $co...
If you are traveling or working out of a remote location, it can be helpful to know that you will probably be blocked from using your normal mail server, which is something like "mail.yourdomain.com". Most hotels, wifi and the larger ISP's will ...
If you are adding a device which will be checking your email such as an iPhone or a laptop, you MUST configure ALL your devices that are checking your email account to use the IMAP protocol and NOT the default POP3. You cannot use multiple devices to a...
CONFIGURE YOUR ANDROID DEVICE Let's begin! * Open your email client. * Enter your full email address and password, see Figure 1. Figure 1. * If you will be checking your email from multiple locations/devices, we recommend setting up an ...
The default setup of the webmail interface Horde keeps the deleted mail in your box, striking a line thru the deleted messages. If you want to delete the mail and move it to the trash box on delete, simply follow the steps below in this quick and simpl...