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Knowledgebase: General Email Issues
How do I work with the AntiSpam stats interface?
Posted by Bleau S. on 11 February 2006 07:05 PM

The AntiSpam interface has many powerful features to search through a very large database. With only a couple queries as outlined below, you will become familiar with these commands and be able to manage your filtered mail like a pro!

Working with the interface is easier than it looks. Below are some tips..


* This interface allows you to:

    o Whitelist/Blacklist email addresses
    o Relearn messages as spam or notspam (ham)
    o Release messages from the quarantine when flagged as spam
    o View a chronological list of messages received by the system
    o View a list of viruses received and destroyed
    o Find out which of your users receives the most messages
    o Search out individual senders or receivers out of the millions in the database
    o ..and much more!


* To see more than 20 of the last emails to your domain..

    o Click the "Reports" link and then the "Message Listing" link. This will list all the messages, page by page.


* Need to pinpoint a particular address to see what was scanned for it?

    o Click the "Reports" link and locate the "Add Filter" section of the page
    o Select from the first pull-down the "To" field
    o Select from the second pull-down the "is equal to" field
    o Enter the email address you wish to view all scanned messages for
    o Click the "Add" button and this will automatically filter all messages to show only the address you entered
    o ..now you can click the "Message Listing" link to start viewing the filtered messages


* Need to flag a message as notspam or spam?

    o Click the "Reports" link and click the "Message Listing" link
    o Locate the message(s) and click the "[ ]" section in the far left column that corresponds to the message you want to flag
    o You will be taken to a new page that shows the message detail
    o Scroll all the way down the page and you will have a section to flag the message as spam or notspam (ham)
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